We are here to help
We are happy to offer support when needed; whether it’s access to your account, guidance or a general query, we have dedicated inboxes for all enquiries.
For support, please get in touch by using the following contact details:
REGISTRATION or LOGIN
locked.account@nafn.gov.uk
National Register of Revocations, Refusals and Suspensions (NR3S) and LICENSING
licencehelp@nafn.gov.uk
DVLA, Utilities, credit checks and any other DPA Services
general@nafn.gov.uk
Membership Enquiries
membership@nafn.gov.uk
Prevention of Social Housing Fraud Act (POSHFA)
poshfa@nafn.gov.uk
Council Tax Reduction Scheme (CTRS)
ctrs@nafn.gov.uk
Investigatory Powers Act (IPA) or Communications Data
spoc@nafn.gov.uk
Sanctions Information Database (SiD)
sidhelp@nafn.gov.uk
Intelligence, Intelligence Alerts
intel@nafn.gov.uk
Events, Webinars, Conference
events@nafn.gov.uk
Marketing, Communications, speakers, exhibitions
marketing@nafn.gov.uk
NAFN Academy Training and CPD accredited e-learning
nafnacademy@nafn.gov.uk
When you need access, information or help urgently, please pick up the phone and call us on 0161 342 3480.
If you have any comments, suggestions or insights on our service and delivery, please let our Leadership Team know.